How To Gather And Document User Requirements

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Learn How To:

• Define the role of the business analyst in the requirements process
• Effectively document a solution’s vision and scope
• Develop a Requirements Analysis Work Plan
• Elicit, structure, analyse, validate and document business requirements
• Structure a Business Requirements Document

Course Synopsis

Incomplete requirements are often cited as the number-one reason projects or systems fail. Accurately identifying the requirements and staying on course from the beginning is key to success in today’s business world.

This “how-to” course introduces the roles of the business analyst as they relate to the analysis and documentation of requirements. It familiarises participants with the core knowledge and skills required to identify and document user requirements. It also addresses how these requirements are managed throughout the life cycle.

Recommendation: The material presented in this course provides the foundation necessary for building additional business analysis skills. If you plan to take additional courses in the Professional Certificate In Business Analysis series, you will need this foundation.

Course Topics

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1. Roles, Definitions and Key Principles
   1. Critical role of the business analyst
   2. Creating and adopting a formal documentation strategy
   3. Key requirements documents
   4. Roles and mutual expectations among team members
2. Types of Requirements
   1. Attributed and other types of effective requirements
   2. What is an effective requirement?
3. Vision, Scope and Quality
   1. Defining problem, vision and scope
   2. Importance of a solution’s scope statement
   3. Documenting project vision and scope
   4. Including quality measures
   5. Managing change
4. Introduction to Modelling
   1. Documenting and tracking business rules
   2. Why use models?
   3. Modelling techniques
5. Creating a Requirements Work Plan
   1. The value of planning
   2. Elements of a requirements work plan
   3. Planning the analysis
   4. Identifying business analysis tasks
   5. Stakeholder identification and prioritisation
   6. User identification and profiling
6. Elicitation Techniques
   1. Dealing with barriers to elicitation
   2. Elicitation strategy
   3. Elicitation techniques
   4. Advantages and challenges of elicitation techniques
7. Documenting Requirements
   1. The purpose of documenting requirements
   2. Elements of a business requirements document
   3. Technical writing guidelines
   4. Requirements analysis
   5. The role of modelling in requirements documentation
   6. Use case and activity diagrams
   7. Presenting requirements
8. Managing Consensus
   1. Communicating effectively
   2. Effective consensus building
9. Validating Requirements
   1. Validation techniques
   2. Decision making and approvals
   3. Managing change and risk post-validation
   4. What happens next?